Shipping Policy
Effective Date: 10/6/2025
At Cozypol LLC, we strive to provide a seamless shopping experience. This Shipping Policy outlines our shipping methods, timelines, costs, and other important details. Please read carefully before placing an order.
- Order Processing
Order Cut-off Time: Orders placed before 12:00 PM (noon) MST will be processed the same business day. Orders placed after this time will be processed on the next business day.
Handling Time: Orders are typically processed within 3–5 business days after payment confirmation. During peak seasons or for customized orders, handling time may extend to 7 business days.
- Shipping Methods
We partner with reliable shipping carriers to deliver your orders. Available options include:
Standard Shipping
Express Shipping (available for select regions)
International Shipping
- Shipping Costs
Free Shipping: Enjoy free shipping on all orders within the United States.
International Shipping: A flat fee of $10 will be applied to all international orders. Additional customs duties, taxes, or fees may apply based on the destination country.
- Delivery Times
Domestic Shipping (U.S.):
Transit Time: Estimated 7–15 business days after processing.
Total Delivery Time: Typically 10–20 business days from the order date (including handling and transit time). Delivery will not exceed 30 business days.
International Shipping:
Transit Time: Delivery times vary by destination. Please allow 3–30 business days for delivery.
Total Delivery Time: Typically 6–35 business days from the order date (including handling and transit time). Delivery will not exceed 45 business days.
Note: Orders shipped from China may experience delays due to customs processing, carrier delays, or regional holidays. However, we ensure delivery within the stated timeframes.
- Tracking Your Order
Once your order is shipped, you’ll receive a confirmation email with tracking details. Use the provided tracking number to monitor your package on the carrier’s website. - Customs and Import Taxes
For international orders, customs duties, taxes, and fees may apply based on the destination country. Customers are responsible for any additional charges incurred during customs clearance. - Delivery Issues
If your package is delayed, lost, or damaged, please contact us at contact@cozypol.com for assistance.
We are not responsible for delivery delays caused by weather, customs, or carrier issues. - Undeliverable Packages
If a package is returned to us due to an incorrect address, refusal to accept delivery, or other reasons:
We will notify you via email.
Reshipping costs may apply if the package needs to be resent.
- Changes to Shipping Policy
We reserve the right to update or modify this Shipping Policy at any time. Changes will be effective immediately upon posting to this page. - Contact Us
For questions or concerns about shipping, please contact us:
Email: contact@cozypol.com
Thank you for choosing Cozypol LLC 😊